Delivery & Returns

Delivery

For Fit's Sake offer free delivery on all products within the UK. International delivery is currently unavailable. We aim to dispatch orders the day after they are placed. All orders are sent via Royal Mail 48 and should be received 2–3 days after the dispatch date — Please allow up to 3–5 days as there can be delays outside of our control.

 

Damage/Loss in Transit

The Seller accepts no liability for any loss resulting from the Buyer’s failure to comply with our carriers requirements with respect to notification of damage, shortage or non delivery of Goods.

Goods should be inspected on receipt and any damage or shortages advised to us in writing by email or post within five (5) working days, using contact information found on the Website.

Damaged Goods and original packaging must be retained for inspection at the Seller’s discretion.

Damaged Goods returned to the Seller will only be accepted if previously agreed in writing.

Non delivery must be advised in writing to ourselves within ten (10) working days of date of order.

 

Returns

Returns of Goods supplied in accordance with Buyer’s orders will not be accepted without prior written consent of the Seller.

Returned Goods must be sent carriage paid by the Buyer.

In addition to the Buyer’s statutory rights, the Buyer may also return the Goods if they no longer require the Goods. Goods must be returned unused with the original receipt within fourteen (14) days. The Seller will offer the Buyer an exchange or refund.

Returned Goods will only be accepted if unused and in the original packaging.